Bluehost is one of the oldest web hosting providers on the internet. They have repeatedly updated their hosting plan to include more features than their competitors. By keeping their old customers happy and by attracting new ones Bluehost has successfully grown into one of best known web hosts on the internet.
The hosting plan: Bluehost hosting plan includes great features at a very competitive price. What’s even more important is that their hosting plan is very easy to set up and control using the Cpanel that comes with every Bluehost account. Cpanel is known as the very best web hosting control panel. For a hosting plan full of features Bluehost asks you to pay $6.95 per month if you opt for a two year contract and $7.95 per month if you decide to take the annual payment instead.
The performance: Bluehost services lead other hosting company when we talk about performance. Though their advertised 99.9% uptime is not entirely met at the onset, but an average of 99.5% showed by a test account is not bad at all. It is important to note that the downtime decreases as your account get older. For a period of about 8 months, the downtime was noticed to have reduced from around 470 minutes to mere 1 minute. Interpreting this simply means that Bluehost services only gets better with time. The longer you stay with their services the better it gets.
The features: Compared to their pricing, their features are splendid. Site administrators are bound to be really satisfied by the unique customizations level available for their host packages. With unlimited file transfer, unlimited disk space, unlimited domain, modifiable PHP (Custom PHP.INI,.htaccess) and Shell access/SSH, which is a darling for advanced users. It comes with a power backup service and very high rating protection mechanism for DDOS. To demonstrate the seriousness of their security concern, they require those who want to use the file transfer services to send their passport photographs and driver’s license to their headquarters.
Customer support: Bluehost has a toll-free telephone support as well as a live chat that make it easy for customers to contact Bluehost support. Bluehost has sometimes been criticized for not responding as quickly as they should. This may be true, although our questions have always been answered quickly and professionally. The truth is that there are web hosts with better customer support than Bluehost.
Concluding Verdict: Bluehost has received a fair number of positive reviews globally. That their customer help desk is not as fast as it should be does not erase the fact that their prices are really cheap with great features. This makes it more attractive to those who are looking for cheap and short termed hosting contract. Bluehost web host services have also been reputed to have hosted quite a good number of popular websites.
For more information see our full Bluehost Review and also visit our list of best affordable web hosting.