If you look at BlueHost.com’s website, you can tell that this web hosting company is going to stick around for a long time. They put-together a serious, professional web-hosting service with all the right stuff. The site’s design works well, as the features are laid-out & easy on the eyes. I even found their contact information easily, which was a plus for user-related questions or problems. The company has tons of awards from the online industry validating their hosting services. There’s a demo of their control panel for beginners to learn how cPanel works. They built their control panel to be easily used. The demos on how cPanel works are geared for beginners & advanced users. (nicely done)
BlueHost’s Featured Components and Pricing
The featured components are pretty straight-forward (& nothing’s missing). All the important and expected features are there and very easy to find and work-with:
* cPanel / including DEMOS * multiple database support * FTP * Email I found something unique and it was the BlueHost’s package featuring unlimited disk-space, and unlimited band-width.
There is a limited number of databases (50 each for MySQL and Postgre) and they’re giving more FTP and email accounts than anyone could ever use (1,000 and 2500, respectively). They’re giving unlimited numbers of addon domains, parked domains, and sub-domains as well. The prices are different & depends on how long you sign up for:
* 3 Months: $9.95/month + a $30.00 Setup fee. *The Domain isn’t included. ($10.00 if purchased from BlueHost)
* 6 Months: $8.95/month + a $30.00 Setup fee. *The Domain isn’t included. ($10.00 if purchased from BlueHost)
* 12 Months: $7.95/month **Good Deal (no setup fee, free domain included) * 24 Months: $6.95/month ***Best Deal (no setup fee, free domain included)
I am not too much into minimum three month contract offers and if you want to look at the offers, they are not easy to find. You have to click around to find it (it’s actually in the second step in their order process) It takes a little effort to find the prices and they very competitive for long-term usage.
BlueHost’s Terms of Service
The terms of service are very straight-forward, with little legal jargon. It’s a bullet point page with the major points listed in an easily-read formation. The one shady-point that I saw stated that “All activities may be monitored, recorded, and examined by any authorized person, including law enforcement.” The lesser semi-shady point I found states “Any violation found or fraudulent activity that system personnel deem inappropriate may have your account immediately terminated without notice and any recorded evidence reported to authorized persons.” To be fair to BlueHost, the points are actually quite clear, and not hidden inside of a 10 page agreement. *easy to find*
cPanel / Control Panel
The cPanel is standard and with 2 clicks you can go to the control panel. You have the SQL, your sub-domains, & your email-accounts, featured in the cPanel. There are also a few nice additions that include a domain manager, a site-builder, and the option to manage your account right within. Basically, you can log into their billing-dept. It’s a convenient feature.
The cPanel was very quick and it performed everything it was supposed to do. BlueHost has Fantastico, & from the way it looked, it was the latest version with all of the scripts.
Script Installation
It has the add-on domains feature like most other cPanels. I set-up a few add-on domains, and everything worked well, and without any problems. This hosting company doesn’t allow SSH/Shell Access by default, but they said they will enable shell access for your account if you fax a copy of your driver’s license, passport, or other ID to them. I installed a few basic scripts (a blog, a CMS, a forum) & didn’t have any problems. Their Speed was about average, and it seems to be keeping-up with all of the latest software updates.
Support Services
BlueHost has a very responsive support service. When I called the support department’s toll-free number, I was talking to someone within 30 seconds after dialing. I asked some basic questions: Do you support mod_rewrite (Yes), do you support mod_security (didn’t know, but checked), and do you keep your Fantastico up-to-date with the latest versions (Yes) The customer-rep was nice, and seemed to know what he was talking about. He wasn’t reading from a teleprompter. (There wasn’t any delay in his answers)
I had some other questions about some complicated issued that usually anyone can face. It took only couple of minutes and I was able to speak to a different representative. (They have more than one tech on duty, & that’s a great plus to get answers quickly) When I asked if they support PHP5 (they said they have two servers that do, and can move accounts if needed (or) desired. I also asked if they support Ruby on Rails (No), and if I should use ‘localhost’ as my host name with the script I was trying to install (Yes). I reworded my questions to test the email-support system. It only took 22 minutes to receive their answer. It was impressive, because it was already late in the afternoon, approaching closing-time for most people.
After finishing my review, I have found BlueHost to be a very good and solid web hosting company. They have their act together and deserve their listing as a top quality web host. Their impressive functionality and solid support-staff make it an easy choice for beginners & advanced users alike. In all, very user-friendly & a solid experience.
The Good: Good control panel functions: (cPanel) has a few nice extras. There’s plenty of space and bandwidth, good customer-support, & fair pricing.
The Bad: a few Semi-shady points in the TOS (nothing too sinister, & clearly outlined) Their 3 month minimum contract price is kind of hard to find, but its there.
Author: Jacqueline Gharibian. She has done an extensive research and review about BlueHost web hosting. To read more reviews about other web hosting companies and also other products, please visit her blog at ReviewTheWeb.
